Introduction
These Terms & Conditions govern the use of the Alphain UK website and all services provided by our company. By using our website or booking our services, you agree to these terms.
Services
Alphain UK provides professional cleaning services including:
- Carpet & Upholstery Cleaning
- End of Tenancy Cleaning
- House Deep Cleaning
- Additional specialist cleaning services
All services are subject to availability.
Quotations and Pricing
All quotes are based on the information provided by the customer. Final prices may vary depending on property size, condition, accessibility, and specific cleaning requirements.
We aim to provide transparent pricing with no hidden charges.
Booking and Access
Customers are responsible for providing accurate booking information and ensuring access to the property at the agreed appointment time.
Failure to provide access may result in delays, rescheduling, or cancellation charges.
Cancellations
Customers should provide reasonable notice for cancellations or rescheduling requests. Late cancellations may be subject to charges.
Liability
While we take every reasonable precaution, Alphain UK is not responsible for:
- Pre-existing damage
- Normal wear and tear
- Faulty fittings or installations
- Previously damaged materials
Any concerns regarding service quality should be reported within 24 hours of completion.
Health & Safety
We reserve the right to refuse or discontinue services where conditions are unsafe or beyond reasonable operational control.
Website Usage
All content, branding, text, and images on this website are the property of Alphain UK and may not be copied or reproduced without permission.
Changes to Terms
Alphain UK reserves the right to update these Terms & Conditions at any time without prior notice.
Contact Us
ALPHAIN UK
31 Manor Court, Wembley HA9 7AX, UK
Email: info@alphain.uk